Delivery terms

We ship across Lithuania and internationally. Below is everything you need to know about delivery methods, times and costs. The final delivery price is always shown before you confirm your order.

1. Delivery methods

Courier — parts are delivered straight to your door (home or office) at the address provided. The courier usually contacts you in advance.

Parcel locker — pick up whenever it suits you at the nearest parcel locker (Omniva, DPD, etc.). We notify you by SMS or email when your parcel arrives.

Store pickup — collect your order free of charge at our branch in Vilnius. Pickup is available in Lithuania only.

2. Delivery times

In-stock parts are dispatched within 1–2 business days. Parts ordered to order from suppliers arrive within 3–10 business days, depending on the supplier.

All times are estimates and count from receipt of payment. We inform the buyer of any known significant delay and offer to wait, exchange the item, or receive a refund.

3. Delivery cost

Delivery cost is calculated automatically from the weight of the parts and the destination country — you see it at checkout before payment. Store pickup is always free.

4. International delivery & custom quotes

Delivery cost to most countries is calculated automatically. If your country is not listed or you select "Other country", we quote delivery individually — submit a request at checkout or via contacts, and we will send you an offer.

5. Oversized & heavy parts

For large or heavy parts (e.g. bumpers, bonnets, exhausts) and parts with no listed weight, delivery cannot be priced automatically. In that case a "Reach us to request shipping cost" button is shown — once you submit the request, we email you an individual quote.

6. Inspection & transfer of risk

On receipt we recommend inspecting the packaging in the presence of the courier. If you notice damage, note it on the waybill and contact us immediately. The risk of accidental loss or damage passes to the buyer at the moment the goods are handed over.

7. Undelivered parcels

If a parcel is returned because of an incorrect address, an uncollected parcel or the buyer's absence, the cost of re-dispatch is borne by the buyer. Contact us and we will find a convenient solution.

Questions about delivery? Write to info@partspro.eu or via contacts.